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Aust: Workers Comp NSW added       9 January 2012
The NSW Workers Compensation schedule for Orthopaedic surgeons have been added to the rates file.    Click here to download the latest file then import as usual in Utilities -> Rates

Aust: More Health Fund schedule added       3 November 2011
HCF, NIB, TAC and WorkSafe (Vic) have been added to the rates schedule file.  The rates BUPA provided us were still the July 2011 values so we have had to update the rates file with the correct values.  Click here to download the latest file then import as usual in Utilities -> Rates

Aust: Health Fund schedule of fees update       31 October 2011
A preliminary schedule of updated fees are available to be downloaded but at this stage it is still incomplete as not all of the funds have published their new schedules.  Check the right-hand column on this page to see which Health Funds have updated.

Click here to download the file to import.  Note this will only update the Health Fund schedule of rebates - it will not change the fees that you charge for your services.

Aust: Medicare, AHSA & DVA fee schedule updates   30 June 2011
Medicare, AHSA (Access Gap cover) and DVA (Dept Veteran Affairs) have provided updates to their fee schedules. Download and import the latest Rates.Aus file to update your system. Click here to download

Aust: Medibank Private Online Gapcover Claiming via ECLIPSE  29 June 2011
Medibank Private have recently announced that as of 30th May 2011 they are able to accept GapCover medical claims via ECLIPSE.

If you are using Online Claiming you will need to run the 'Get Participants from HIC' option (Setup - HIC - Get HIC Participants) to update the claiming capabilty.  Remember to save the file in order to update the functionality of the various participating funds in your database.

NZ: Elective Surgery Contract Pricing  updates 29 June 2011
An updated schedule of pricing for the Elective Surgery contracts has been made available from ACC. We are providing a small tool that will enable you to download the new schedule and insert it into your system as a new Category in the Inventory program. This will allow you to finish off the invoicing for last month and at the same time start creating invoices with the new fees. Detailed instructions on how to download and insert the fees will be emailed to you shortly or you can download them by Clicking here.

To download the tool to update the fees Click here. If you have any problems downloading the update tool please contact us and we will assist.  

Aust: Workcover-NSW and WAGMSS schedule  updates 24 Jan 2011
The schedule of fees for Workcover-NSW and WAGMSS have just been provided.  

Aust: Medicare and Health Fund schedule updates
  15 Nov 2010
The latest rebate scheules for Medicare, DVA, TAC, Workcover/Worksafe and most of the Health Funds are available to be downloaded and imported into your database.  Check with the table in the right-hand column to view the list of schedules that have been updated.  As more fees schedules become available to us we will update this file.
Click here to download

NZ: GST Fix
1 October 2010
Despite our testing the GST rate in SPM & PHM has not correctly updated in some practices or hospitals.  We have made available a small program that will enforce the necessary changes to your system. This fix will change the system GST rate to 15% and also update the GST on the invoice items as listed in Setup - Charges - Invoice Items.

If suspect GST is not being calculated at the correct rate or if you have any queries about this GST fix, please call the Helpdesk 0800 64 1234

NZ: ARTP Procedure code update  28 July 2010
The SHU23 code was missing from one of the source files that ACC sent us and was therefore omitted from the code update set provided last month.
Click here to download the updated file, open it and then save the contents into the \Spmwin directory on your workstation.  Call the Helpdesk if you need any assistance.

Aust: HBA/MBF/MBF Alliance amalgamation 7 July 2010
BUPA Australia have notified that all their retail brands (HBA, Mutual Community, MBF, NRMA, SGIC, SGIO, & ANZ) are being amalgamated into one company.  BUPA now have only one set of Payment Rates that cover all of the brands.
The Rates.Aus file, which you import and update the fee schedules in SPM, no longer includes the individual brands and instead they are replaced with new entries like BUPA-Vic, BUPA-NSW etc.
You will need to make changes in SPM to ensure the new BUPA rates are linked to their various brands/policies.

Aust: Medicare and Health Fund schedule updates  24 June 2010
The latest rebate scheules for Medicare and some of the Health Funds are available to be downloaded and imported into your database.  Check with the table in the right-hand column to view the list of schedules that have been updated.
Click here to download

NZ: ACC Procedure codes & pricing  22 June 2010
We have updated the list of procedures that ACC require, from July 1st 2010, to be used in all ARTP reports submitted to them.  Also, for the private hospitals who have elective procedure contracts with ACC there is a  file with the updated reimbursement pricing which can be imported.
Click here to download the compressed (zip) file, and then save the contents into the \Spmwin directory on your workstation.  Call the Helpdesk if you need any assistance.

Aust: Medicare, AHSA & HBA fee schedule updates   4 May 2010
Medicare, AHSA (Access Gap cover) and HBA (Ezyclaim) have provided updates to their fee schedules. Download and import the latest Rates.Aus file to update your system. Click here to download

Aust: Cataract fee update - Medicare & Health Funds  1 March 2010
There is yet another update to the 42698, 42701 & 42702 items.  These fees are valid as at 1st Feb 2010.  Not all the funds have provided new fee schedules.  Download and import the latest Rates.Aus file to update your system.

NZ & Aust: SPM Update 300.2 released   16 February 2010
Release 300.2 is now available to update SPM.  The use of the update requires that version 300.0 has been previously installed on the computer.  If you are using a version prior to version 300.0 you will need to run a new install on each computer.
Contact the Incisive Helpdesk if you require assistance.

Aust: Medicare, DVA and Funds updated   3 February 2010
Medicare have adjusted some of the ophthalmology items.  Some of the major Health Funds have also made adjustments to their schedules.  The schedule that DVA supplied us in November was incorrect.  The current file includes an adjustment to the 104 Out-of-Hospital item.  Some of the Health Funds have made available updated files and these are included.  See the right-hand column for the updated list.

NZ & AUST: SPM Version 300.0 released   3 December 2009
Version 300.0 of Specialist Practice Manager has been released and is available to update your practice.  This release requires some special files to be installed onto each workstation which means that the update process will take a bit longer than usual.
Please call the Incisive Helpdesk for further information if you wish to upgrade to the latest version.  Release Notes will be made available on request.

 

 

Remote Support

 
Click on button to download a file to allow remote connection.

SPM Installation & Update
Australia
 SPM – new install (180,283 KB)  SPM - 400.6 update (109,595 KB)

New Zealand
 SPM – new install (155,445 KB)  SPM - 400.6 update (109,595 KB)
  

Health Fund file
Last updated: 9 January 2012
Click here to download Rates.Aus


Last updated:

Medicare

Nov 11

AHSA

Nov 11

BUPA

Nov 11

DVA

Nov 11

GMF - WA

Nov 11

GMHBA

Nov 11

HBF

Nov 11

HCF

Nov 11

Latrobe

Nov 11

Medibank

Nov 11

NIB

Nov 11

St. Luke

Nov 11

TAC

Nov 11

WAGMSS

Dec 11

WC - NSW

Jan 12

Qcomp - Qld

Nov 11

Worksafe -Vic

Nov 11

 

 

Medicare +120%

Nov 11

Medicare +125%

Nov 11

for Technicians

Updating the hardware?
Install files for all our programs are available either on a CD or can be downloaded from the web.

SPM installation guide:
   SPM - Access database

   SPM - SQL Server database
   
Hardware recommendations
These are our recommendations for computer hardware and associated devices.
 ∙ Hardware recommendations
 ∙ Network/Hardware configuration

Tech sheets
 ∙ Scanning documents
 ∙ Assigning digital images
 ∙ Backup database and files
 ∙ Handheld 'SurgiPAD'

Upgrading your software
All software programs are updated on a regular basis.  Contact the office for information on the latest update.

 

 

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